Household Moves to a New County Within the State 430-05-67-30

(Revised 09/01/2020 ML3587)

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When the worker has information indicating a household has moved to a new county and verification has not been provided, the worker from the county the household is moving from must send a Request for Verification notice requesting any verification needed, including residency, new shelter costs and utility cost(s). The household has 10 days from the mailing date of the notice to provide the verification.

 

If the household fails to provide the verifications the worker must send the Notice of Eligibility. If it is prior to advance notice deadline the Notice of Eligibility must be sent and the case will close at the end of the month. If it is after advance notice deadline the Notice of Eligibility cannot be sent until the first working day of the following month. Benefits are authorized using the income from the previous month only. The case is not transferred to the new county since the case will be closing.

The case is to be transferred unless the household indicates they would like their case maintained in a different county. Prior to transferring the case the worker must complete the following in order. However, the sending and receiving county must take into consideration what is in the best interest of the household.

  1. Change the address.
  2. Send the Request for Verification requesting any verification needed, including residency and new shelter costs allowing the household 10 days to provide the verification.
  3. Authorize benefits.
  4. Work any IEVS for combination cases when verification has been received or case alerts.
  5. Complete any outstanding claims.
  6. Ensure that any cash payments on claims received by the worker are submitted to Finance.
  7. Review the file to ensure the mandatory verifications are included.
  8. Update narrative.
  9. Send Notice of Case Transfer.
  10. Transfer the case in the eligibility system.
  11. Complete SFN 700 – Case Transfer Log.

Example:

Worker received mail returned with a new forwarding address outside of their county on February 25.  The worker sends the Request for Verification requesting residency and new shelter costs on February 26 allowing the household 10 days to provide the information.  March benefits remain authorized through.  On March 5 the household provides the requested verifications.  The new shelter costs are allowed when processing April benefits.